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Software update u7. 0

(Topic created on: 27-06-2025 07:55 AM)
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Foxwell
Journeyman
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Following update, Samsung A53 can't update any apps in Google Play Store? I have plenty of storage, cleared cache from Playstore and restarted phone, nothing is fixing issue? Anyone have this problem and know how to resolve please? 
15 REPLIES 15
Foxwell
Journeyman
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Hi I'm with Sky, contacted them first. They did a test, no problems. They said its not their issue to speak to mobile provider. Mobile provider said speak to Samsung, Samsung Support have said contact Google. I'm going around in circles at the moment. Google needs to release another WiFi provision update or as you said Internet provider 👍
Kene87
Pathfinder
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Thank you for your reply this is really helpful to know, yes you're going round in circles and hope it gets resolved. Google release a WiFi provision update I think yesterday but it didn't work.

I will try and contact Google again tomorrow and let them know the updates.

I did a factory reset on my phone it didn't resolve the issue unfortunately.
Foxwell
Journeyman
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Yes, I was looking at my screen yesterday (in frustration) when I noticed the WiFi Provision update flicked up momentarily. I actually don't like looking at this little '5' on the WiFi icon now, it'll always represent this issue.
Kene87
Pathfinder
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Sorry but you made me laugh! Thank you. I agree with everything you say like really Google the '5' looks out of place so let's hope the fix will rid of it 😄.
Kene87
Pathfinder
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Everyone please check if you're able to update your apps over WiFi it looks like they fixed it during the night or early this morning. 😌
Foxwell
Journeyman
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I was just about to post! Yes! All updated, I did Samsung ones first and left Google Maps until last... then it updated. Thank goodness