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SmartSwitch question

(Topic created on: 01-10-2024 07:28 PM)
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Axand
Apprentice
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My phone was failing a few months ago so I used SmartSwitch to copy everything across to a replacement, identical phone. However not everything copied properly, including the data for some very important apps, so I had to continue using the falling phone for a couple of months until one day it failed. 

Since the failed phone failed, I've been using the backup phone. Obviously there's a gap in the backup from the original phone that was used for a further couple of months after Switching. 

Having now revived the failed phone, my question is, can I use SmartSwitch again to update only the files on the backup phone rather than reinstall everything again? I know this is not how SS is meant to be used.

6 REPLIES 6
Obsydian
Samsung Members Star ★
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Hello and welcome.

Sadly, a smart switch, unlike the Apple process, doesn't copy and app login information only the app, unless its a Samsung app.

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Axand
Apprentice
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Thanks but that's not the question. 

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Obsydian
Samsung Members Star ★
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You said "including the data for some very important apps", my bad assuming, maybe a Samsung backup restore but not sure you can select some apps and not others.

2 Decades Samsung Ownership, If my response helps leave a Like and Accept as a Solution
DAILY: ZFold6, Watch Ultra, Fit3, CL Ace 2, BT-W6, 20,000 Power bank, Smart Tags
FAMILY: ZFlip5, ZFlip6, Watch6 Classic, Tab S8 Ultra, Tab S7 Plus, Buds Pro2, Buds3 Pro
OFFICE: Book2 Pro i7, M70A 32”, Logitech K700, MX Ego, M720 Triathlon, Pop, Jabra Evolve2
AV/GAMING: QN95A 50” TV, Q900A, SW900s, 8 Series TV, LG OLED, M70A 43”, Dell Inspiron G5
APPLIANCES: Jet 75 Vacuum, MC32 Oven, American Fridge, 8 Series TV, LG OLED
SPARES: ZFlip4, ZFlip3, Buds1 Pro, Buds2 Pro, Book2 Pro i5, Level Speaker
MAINTAIN: iPhone 14, iPad Air4, iPad Mini4, iPad Pro1 12.9, Watch6

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BandOfBrothers
Samsung Members Star ★★
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Hi and may I extend a Warm Welcome to the Samsung Community Forum 👋 

Just to go another route which I use is to choose Samsung Cloud instead @Axand 

https://www.samsung.com/uk/support/apps-services/use-the-samsung-cloud-to-back-up-and-restore-data-t... 

If i can be of any further help please don't hesitate to ask  😎 

 


Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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Axand
Apprentice
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In this case, it was an app with no login so no way to move data. I was hoping SmartSwitch would do it but it failed on this one.app.

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MGA2
First Poster
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Smartswitch is ***** and Samsung is unreliable. Constant issues with everything, apps, updates... Been a Samsung user for over a decade. Switching to the iPhone, solely for Samsung making my life hard for no reason. Dude, just let me transfer my files and F off.

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