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Original topic:

Sleep mode doesn't apply to my lock screen

(Topic created on: 09-12-2022 03:07 PM)
Members_GKdCCI9
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I just switched from a Samsung J6 to the A52 5G - with the J6 when bedtime mode was applied it would also apply to the lock screen. With the A52 this isn't the case. I'm not sure if my phone is glitching or if this is simply how the phone is set up.

Any advice? My phone is up to date and I've searched through settings multiple times not being able to find a solution (or perhaps I'm just missing something very obvious).

Thanks

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11 REPLIES 11
Ventor
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@Members_GKdCCI9 Hello, try clearing cache and data of the Digital Wellbeing app. Access applications and search for the app in question. In storage-clear cache and data, restart and check.
If the problem persists -from the same settings/the three points at the top right- uninstall updates, restart the phone and manually update the app again. Greetings.






"The quieter you become-the more you are able to hear..."


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Members_GKdCCI9
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Hi Ventor,

I just did all that you suggested but no difference - I don't think Digital Wellbeing even has anything to do with Sleep Mode (although I could be wrong)

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Ventor
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@Members_GKdCCI9 Hello, you are right, I should have been in the wrong thread. My apologies. Greetings.






"The quieter you become-the more you are able to hear..."


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Ventor
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@Members_GKdCCI9 In your case I would restore the accessibility settings, from General Administration, to try to solve it. You do not lose personal data. Greetings.






"The quieter you become-the more you are able to hear..."


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Simon-Jersey
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I have the same problem. Automatically come on one day but not next. No consistency. Does response from Ventor resolve issue?
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Members_GKdCCI9
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Hi Ventor, 

There's a button called Reset under General Management - is this the same thing? Just double checking so I don't press the wrong thing

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Ventor
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@Members_GKdCCI9 Yes, it is located in Settings / General administration / Reset / Reset accessibility settings.






"The quieter you become-the more you are able to hear..."


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Ventor
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@Members_GKdCCI9 you do not lose personal data.






"The quieter you become-the more you are able to hear..."


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Members_GKdCCI9
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@Ventor Okay - I just reset it and tested Sleep mode again - no change to my Lock screen though it's still the same

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