Samsung data download

[dicko76]

I have requested all of my data from Samsung but when it comes to opening the file after extracting from zip file, all of the PDF files won't open as they flag as corrupted. Is anyone else having this problem and how can I rectify this please?

[BandOfBrothers]

I haven't ever needed Samsung to send me this information personally @dicko76 

However perhaps try another relevant app to see if that opens up the file. 

May I suggest to perform a forum search as you may find already existing threads with help and advice within. 

If i can be of any further help please don't hesitate to ask  😎 

[dicko76]

I have tried lots of different apps and readers which say the same. Thank you for your advice

[Star_girl]

If you have access to a computer maybe you can use it to retrieve your data.