05-02-2023 01:21 AM in
Galaxy A Series05-02-2023 05:19 AM - last edited 05-02-2023 05:21 AM ) in
Galaxy A SeriesMay I assume you do not have a fitted screen protector / privacy protector fitted ?
Samsung > How-to-fix-an-unresponsive-touchscreen-on-a-galaxy-device.
Please run the diagnostic tool in your Samsung Members app and see if it highlights anything.
If all looks to be fine then try Safe Mode.
> Safe Mode > https://www.samsung.com/uk/support/mobile-devices/how-to-start-my-galaxy-device-in-safe-mode/ turns off downloaded apps and themes etc which may highlight an app or theme that's causing conflict.
And Clear Cache Files from the phone's System Partition Section > https://www.samsung.com/uk/support/mobile-devices/how-do-i-clear-the-cache-on-my-device/ You may need to insert your earphones or hook upto a powered On Laptop to access the Clear Partition Section. This may help with lag or stutters as this clears the phone of old/unused or broken cache files.There is also a Repair Apps option in the Menu System too.
A Samsung Service Centre can assess your phone too.
If I can be of any further help then please don't hesitate. Take care. 😎
Daily Driver > Samsung Galaxy s²³ Ultra 512Gb in Phantom Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
05-02-2023 02:50 PM in
Galaxy A Series