Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 
Go to solution Solved

Samsung A70 Restarts During Smart View

(Topic created on: 25-02-2021 07:02 PM)
2459 Views
nxanthos
Journeyman
Options

I am connecting to my Smart TV via Smart View and using the Kanopy App to stream a video.

 

The stream works fine for about 10 minutes before my phone randomly restarts.

 

Any idea what could be causing this problem? Both TV and phone software are up to date.

33 REPLIES 33
S4lish
First Poster
Options

I have same problem after last update.Today I did reset factory that samsung support  said to me. I works fine last day. But today I opened a specific app and restart phone. So I uninstall  that app I test it. If ok I will say

areloz
Apprentice
Options

Yes it was official - I am now on Version A705FNXXU5CUA7 and have had no reboots since installing this update,

Groovenmove
Journeyman
Options

But since November update, I haven't received any new update from Samsung,  will it be ok if I down this version which you've mentioned,  and install.?

0 Likes
Solution
Groovenmove
Journeyman
Options

Hi everyone,  my issue have been solved yesterday,  as I have received new firmware upgrade from Samsung italia, a705fnxxu5cua7, and now everything is working as ever before.