09-04-2020 09:59 AM - last edited 09-04-2020 09:59 AM
Hello
I have been experiencing issues with my fingerprint setup after upgrading my Samsung a70 to Android 10 this morning.
The issue is attached in the screenshot.
I think it has something to do with the upgrade.
Thanks
09-04-2020 10:33 AM
10-04-2020 02:52 AM
I just did this and it worked.
Now my fingerprint is functioning properly.
Thank you
15-04-2020 03:38 PM
Same here since update on 9 April.
I get same message as you.
I deleted my fingerprint data but constantly get the 'fingerprint sensor calibration needed' message.
Really annoying!
I have just tried 'wipe cache partition' but no difference.
I was told by Samsung that I'd have to send my phone to them.
I guess they'll factory reset it?
Why can't they just fix this problem "over air"?
15-04-2020 03:39 PM
Doesn't work.
I haven't tried a factory reset yet.
09-05-2020 06:41 AM
Hi guys and gals,
Im new here but i think i can help.
I have an A70 and just updated to Android 10. At fiest my fingerpring scanner was all good but then just stopped recognizing my fingerprint. I tried to redo it but nothing worked. So i tried an old fix.
Go to your dialler and enter *#2663#
You will see the below screen, ONLY hit TSP FW update. It will update. Once done retry your fingerprint. It worked immediately for me. No errors.
29-07-2020 05:27 AM
How can done?
23-10-2020 09:28 PM
You’ve changed your screen at some point and Samsung knows it by checking serial numbers of screen and deliberately deactivated your fingerprint scanner
05-07-2021 04:21 PM
I registered to this site only to be able to say THANK YOU!, I tried a bunch of things and was unable to make my A70 recognize my fingerprint again and your solution was the only one that actually worked!
14-09-2024 05:56 AM
failed to update : fail