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SAMSUNG A70 FINGERPRINT NOT WORKING AFTER ANDROID 10 UPDATE

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First Poster

Hello

I have been experiencing issues with my fingerprint setup after upgrading my Samsung a70 to Android 10 this morning.

The issue is attached in the screenshot.

I think it has something to do with the upgrade. 

Screenshot_20200406-201435_Settings.jpg

 

Thanks

15 REPLIES 15
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Because I never have much on my actual phone but stored on my micro sd memory card, I usually just wipe the whole device if anything major shows up.
But I understand not everyone wants to or can afford to lose information
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I just did this and it worked. 

 

Now my fingerprint is functioning properly.

Thank you

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Observer

Same here since update on 9 April.

I get same message as you.

I deleted my fingerprint data but constantly get the 'fingerprint sensor calibration needed' message.

Really annoying!

I have just tried 'wipe cache partition' but no difference.

I was told by Samsung that I'd have to send my phone to them.

I guess they'll factory reset it?

Why can't they just fix this problem "over air"?

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Doesn't work.

I haven't tried a factory reset yet.

 

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Hi guys and gals,

Im new here but i think i can help.

I have an A70 and just updated to Android 10. At fiest my fingerpring scanner was all good but then just stopped recognizing my fingerprint. I tried to redo it but nothing worked. So i tried an old fix.

Go to your dialler and enter *#2663#

You will see the below screen, ONLY hit TSP FW update. It will update. Once done retry your fingerprint. It worked immediately for me. No errors.

Screenshot_20200509-073559_DeviceKeystring.jpg

 

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How can done?

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