09-04-2020 09:59 AM - last edited 09-04-2020 09:59 AM
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Hello
I have been experiencing issues with my fingerprint setup after upgrading my Samsung a70 to Android 10 this morning.
The issue is attached in the screenshot.
I think it has something to do with the upgrade.
Thanks
09-04-2020 10:01 AM
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09-04-2020 10:05 AM - last edited 09-04-2020 10:07 AM
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I have removed the fingerprint but same problem.
09-04-2020 10:07 AM
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Wipe cache partition steps.
Turn off device
Long press volume up and power until a list of options come on screen.
Select only the "wipe cache partition " option
Then reboot device
09-04-2020 10:10 AM
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09-04-2020 10:15 AM
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Hope this helps
09-04-2020 10:16 AM
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I have done that, same result
09-04-2020 10:17 AM
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It asked me to add a fingerprint before the checker would work
09-04-2020 10:21 AM
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09-04-2020 10:31 AM
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I am sorry my simple and usually the case tips didn't help and I hope it's sorted very soon.
I will keep looking online for you but I'm sure this will most likely be a service centre job.
