03-11-2024 08:39 PM
Hi Community,
On november 1st i've updated my A52 with normal SW update as proposed by Samsung. I did it regularly as usual (when notified) .
After the update OneUI 6.1/ Android 14, Security update Oct 1st/ Kernel Linux 4.1.190-perf.... ) , impossible to connect anymore on Cellular Network, only Wifi/Bluetooth
I've wiped cache partition, reset network settings and even do factory reset but issue is still there
Please help ?
03-11-2024 10:12 PM
04-11-2024 05:43 AM
Hi @Fildefer72 and may I extend a Warm Welcome to the Samsung Community Forum 👋
May I assume your sim card works fine in another phone i.e so there is no sim card issues ?
If so and if the diagnostic tool found in your Samsung Members App does highlight anything then let a Samsung Service Centre / Samsung Experience Store have hands on.
https://www.samsung.com/uk/support/repair/
If i can be of any further help please don't hesitate to ask 😎
Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
04-11-2024 07:05 AM
Hi K000,
I did all the steps you've proposed and unfortunately none gives a positive output
I put my SIM card in another phone and it works fine as well
23-11-2024 05:37 AM
Hi there, I'm experiencing a similar issue on my A52s after an official update and the suggested steps weren't able to solve this. My SIM is functional but there's no service even after a factory reset. Are thre any news regarding this issue?
22-12-2024 06:46 PM - last edited 22-12-2024 06:50 PM
25-01-2025 09:43 PM
I have same problem with my galaxy note 20 ultra. Felt like this is a samsung issue, if they don't fix it, have to switch to IPhone
25-01-2025 10:24 PM
I also started having issues with 21 ultra after yesterday's update.
30-01-2025 12:33 PM
31-01-2025 08:49 PM
Is this some official info? Do you have any more details about it? My phone is completely useless after this update