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Samsung a35

(Topic created on: a month ago)
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danmason855
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Constantly getting new voicemail notifications but no voicemail when I click on it to check and it winds me up especially if I'm in the middle of doing something or watching a video, does anyone else have this issue and how do I stop it ? 
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AndrewL
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@danmason855: Do you have any voicemails archived on your account, or any messages you've listened to , but not cleared? If so, you may wish to try deleting them to see if this stops the unwanted notifications from coming through. In the meantime, head to Settings > Notifications > Do not disturb, and toggle this option on to avoid any disturbances while you're watching a video. Please note that you can use the 'Allowed during Do not disturb' options to set any exceptions. 

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danmason855
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Haven't got any messages at all and my do not disturb is on too I tried to deactivate my voicemail and that didn't work either
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MorningBlunt
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Maybe you got voicemail

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danmason855
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No nothing
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MorningBlunt
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Must do

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danmason855
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Every time I click on it it says you have no new messages and no messages saved
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MorningBlunt
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Got more than one sim? Clear phone app cache.

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