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samsung a21s

(Topic created on: 26-09-2020 04:38 PM)
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vben
Student

‎26-09-2020 04:38 PM

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I havent received a email since 24th September. It refreshes the bar but they are not coming up
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6 REPLIES 6
Anonymous User
Not applicable

‎26-09-2020 05:31 PM

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you sure your loaded into you email account.
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vben
Student

‎26-09-2020 05:36 PM

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yes
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vben
Student

‎26-09-2020 05:36 PM

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In response to Anonymous User
yes
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Anonymous User
Not applicable

‎26-09-2020 05:41 PM

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In response to vben
maybe try powering off fully for 5 to 10 minutes and then back on.
and check for any updates.
vben
Student

‎26-09-2020 06:13 PM

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tried that.no luck
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AndrewL
Moderator
Moderator

‎27-09-2020 12:45 PM

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To troubleshoot the issue please open your Email app > Tap the 3 lines in the top left > Tap the cog in the top right of the pop-up box > Select your email account > Sync Account > On > Swipe from the top of the screen to the bottom > Select 'Sync' from the Quick Settings menu. While you are in the Settings menu please check your Sync Schedule and Sync Period, and make sure you have Limit Retrieval Size set to 'No Limit'.

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