24-07-2025 03:11 AM
after updating my A14 5G to One UI 7.0, my touchcreen doesn't work at all anymore.
How to fix this?
#touchscreen #A14 #update #UI7
Solved! Go to Solution.
19-09-2025 10:08 AM
Yes, patch has now been released, please manually check if nothing so far.🙂
19-09-2025 10:47 AM
Hi, how do I check if patch as been released
19-09-2025 10:49 AM
how do I install it?
19-09-2025 11:01 AM
Settings
Software update
Download and install
It will look after itself from there on. The phone will do a power off/reset. Takes a while longer than usual to come back on. Don't worry if it seems to hang when initializing "One UI", they percent counter WILL increment slowly
Good luck
19-09-2025 11:37 AM
How do I go to 'settings' if my touchscreen doesn't work? :')
19-09-2025 11:44 AM
Press "side button " and "Volume down" at the same time. Phone will reset and touch screen should be available. If not, repeat until is.
19-09-2025 11:47 AM
Forgot to say, HOLD side & vol dn until phone resets
19-09-2025 11:48 AM
That doesn't bring up Settings tho? Isn't that just a soft reboot? If this needs a software update, then not gonna work.
19-09-2025 11:51 AM
That should temporarily fix the screen lock prob, allowing you to open the phone and access "settings"
19-09-2025 11:51 AM
This IS the "soft reset"