Samsung A14 5G touchscreen doesn't work anymore after update to One UI 7.0

[GersAffrandraa]

after updating my A14 5G to One UI 7.0, my touchcreen doesn't work at all anymore. 

How to fix this? 

#touchscreen #A14 #update #UI7 

[ltb62]

Any news on a update for the past update..so I can make and recieve calls,no freeze up on apps,then I don't need to keep rebooting the phone

[Tourbillon De La Vie]

No news

[ltb62]

Thank you..

[tallkeith]

Don't hold your breath! I've just ordered a new phone - sony

[Candygirl1899]

Come on Samsung, you have millions of phone users who now after the latest update can no longer answer phone calls or hang up after calls. That's if you're lucky enough to be able to actually unlock the phone, without have to restart the blessed thing! Come on get it sorted! 

[Tourbillon De La Vie]

Meanwhile
https://eu.community.samsung.com/t5/galaxy-a-series/potential-fixes-for-one-ui-7-issues/td-p/1311944...?

[Arsenal21]

Why am I being rude? The update has caused me and countless other people's phones to not work properly! The screen, phone, apps all worked beford this upgrade. Why do I need a new screen? Who is going to pay for this?

[Candygirl1899]

Thanks, but still not good enough, only fixes issues temporarily, a patch is required.

[AndrewL]

@Candygirl1899: We are unaware of any wider call related issues with our A Series devices. Please can you confirm the model number of your phone, located in Settings > About phone? 

In the meantime, as a possible workaround for your issue, please open the Phone app > Tap the 3 dots in the top right > Settings > Answering and ending calls > Press Volume up to answer calls (On) > Press Side buttons to end calls (On). This allow you to use the buttons on the side of your device to answer and end calls, and avoid any potential touch screen issues that you're experiencing. 

[Glenntech]

If you go into to the support section on the Members App and report the issues there with as much information you can provide
Samsung development teams do not monitor this forum