Samsung A14 5G touchscreen doesn't work anymore after update to One UI 7.0

[GersAffrandraa]

after updating my A14 5G to One UI 7.0, my touchcreen doesn't work at all anymore. 

How to fix this? 

#touchscreen #A14 #update #UI7 

[ShahidB]

I think the pixels don't work

[ShahidB]

You should run the tests on diagnostics on Samsung Members

[SHF1991]

My other phone already has UI 7 (i think anyway) with some of the features like lay out.

It's just incredibly frustrating that the swipe is unresponsive

[SHF1991]

I will look for that

[ShahidB]

Ok 😊

[SHF1991]

I searched but not finding it, am i missing something?

[SHF1991]

I got it, I done the blue square thing so the phone does recognise my fingers but won't recognise swipe

[Abravenewworld]

Wipe cache partition on the phone to see if that helps, always recommended after a big update

[SHF1991]

I've just done that, I'm hoping it works

I tried a few times and all 1st time

I hope it's solved lol

Thanks anyway

[ShahidB]

When you start Samsung Members, click support at the bottom of your screen