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Samsun A12 not charging

(Topic created on: 27-06-2022 07:56 AM)
815 Views
Mandy24
First Poster
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Hi, 

My samsung A12 will not charge i have checked charagers etc and all ports are clean, but comes up with a messsage advising that the temprature is too low, this has been happening since yessterday. 

Can anyonne advise on how i fix this?

1 REPLY 1
Pugs1957
Samsung Members Star ★
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Hi, I had this problem with an S8. There is a component called a thermistor which determines the battery temperature to make sure it is safe to charge. As this is a hardware issue, it needs repair. I did find rebooting the phone cleared the problem for a while.