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Region Lock again

(Topic created on: 03-06-2024 04:40 AM)
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Nassoft
Student
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Hello,

I got a samqung a54 for 7months,bought in Asia and was region locked,so after the 5 min initial call everything was working properly,then Moved to Africa with an another non asian sim,was working properly since last 7months.But since around 1 week,was suprised to get it region locked again after a Samsung officla automatic update,so now i cannot use my sims and its again region locked.

Cannot go back to Asia to make this call again,any support please?

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4 REPLIES 4
BandOfBrothers
Samsung Members Star ★★
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You may need to contact Samsung directly to see if they can remotely remove the lock if indeed that is the issue. 

What's happening with the phone that leads you to think this is a Region Lock again 🤔 

See if the new sim works in another phone is a good troubleshooting step @Nassoft 

If i can be of any further help please don't hesitate to ask  😎 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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Nassoft
Student
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Many Thanks for your replie,actually new sims are working,im using again my old S9+ with 2 sims :smiling-face:

Trying to getcin touch with samsung support but so far didnt get any update from them (Online)

Piper123
Samsung Members Star ★
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Speculative comment here but are you sure it is Region Lock that's the issue and not that the device has been locked?

Did you buy the device from a recognised retailer?
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BandOfBrothers
Samsung Members Star ★★
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You're very welcome @Nassoft 👍

Do let us know how you get on with this please. 

😎


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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