Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

RCS Not Available A-13

(Topic created on: 04-10-2024 10:23 PM)
899 Views
Westd
Student
Options

Trying to activate RCS on A13. Contacted AT&T and tech tried different settings. However, I believe he may have given up. Claiming RCS is not available on this phone.

Using Google Messaging RCS Chats aren't available on this device.

All software has been updated.

Model SM-A136U (SM2A136UZKAATT)

Android ver 13

Is this correct RCS is not available on this model?

0 Likes

1 Solution


Accepted Solutions
Solution
Westd
Student
Options

All appreciate the recommendations. However, the following morning after being told by a major service provide, I ha was not possible on this phone, RCS started working. Since there were changes made to my account at their level not real suinto re if there was a single solution. I have learned a lot along the path once I went deep into the settings. Thanks again.

View solution in context

0 Likes
3 REPLIES 3
BandOfBrothers
Samsung Members Star ★★
Options

Hello @Westd and may I extend a Warm Welcome to the Samsung Community Forum Section for Uk and Eu Members 👋 

The feature maybe region dependent so therefore maybe beneficial to also submit a post in your own Samsung Community Forum regions boards. 

Samsung messaging options are pre downloaded into the phone so if it isn't there then it's likely not to be an option. 

You can check via Settings > Apps > Scroll down to Messages > The rcs option is a blue icon on a white background. 

There might be an alternative messaging option via an app in the Playstore. 

If you haven't already try a Google Search. 

I wish you all the best with this. 

 


Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

ukraina2
Voyager
Options

It would appear RCS is available on the A13 4G. This shows how to set it up on on your carriers website. The settings shown are for Google messages.

https://www.att.com/device-support/article/wireless/KM1483532/Samsung/SamsungSMA135U

But no mention of RCS on your A13 5G for some reason.

https://www.att.com/device-support/article/wireless/KM1468908/Samsung/SamsungSMA136U

0 Likes
Solution
Westd
Student
Options

All appreciate the recommendations. However, the following morning after being told by a major service provide, I ha was not possible on this phone, RCS started working. Since there were changes made to my account at their level not real suinto re if there was a single solution. I have learned a lot along the path once I went deep into the settings. Thanks again.

0 Likes