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Randomly Restarts

(Topic created on: 20-09-2020 11:39 PM)
2390 Views
Sammyboy22
Explorer
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I dont know why but after watching a few videos on Youtube on my Galaxy A21s it randomly restarts now i uninstalled the update of youtube to its factory version and i also went to recovery mode on my phone and wiped the cache partition 

2 Solutions


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Solution
Anonymous User
Not applicable
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backup your phone completely using smart switch, that do a full factory reset on your phone

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Solution
Mitzzz999
Hotshot
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in my experience that normally happens when there's too many apps running in the background... it's definitely under warranty as it's a fairly new phone if the hard reset doesn't fix it... that's if you bought it brand new from a reputable seller with a receipt...

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2 REPLIES 2
Solution
Anonymous User
Not applicable
Options
backup your phone completely using smart switch, that do a full factory reset on your phone
Solution
Mitzzz999
Hotshot
Options
in my experience that normally happens when there's too many apps running in the background... it's definitely under warranty as it's a fairly new phone if the hard reset doesn't fix it... that's if you bought it brand new from a reputable seller with a receipt...