Sammyboy22
Explorer
20-09-2020 11:39 PM
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I dont know why but after watching a few videos on Youtube on my Galaxy A21s it randomly restarts now i uninstalled the update of youtube to its factory version and i also went to recovery mode on my phone and wiped the cache partition
Solved! Go to Solution.
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Solution

Anonymous User
Not applicable
21-09-2020 01:40 AM
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backup your phone completely using smart switch, that do a full factory reset on your phone
Solution
Mitzzz999
Hotshot
21-09-2020 09:28 AM
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in my experience that normally happens when there's too many apps running in the background... it's definitely under warranty as it's a fairly new phone if the hard reset doesn't fix it... that's if you bought it brand new from a reputable seller with a receipt...
