Random restarts in A53 5G

[lucifer may]

I'm having random restarts on my a53 5g ( One UI 6.1). I cleared my cache partition, checked my motherboard, fatory reset and checked my software. This problem keeps happening and im very disappointed compared to other versions. I didn't even use any high intensive apps and it couldnt even catch up and started to restart without any reasons smh.

[johnz237]

Hi! Welcome to the samsung members community!!

power off the device, press and hold the Volume Up and Power buttons, release them when the Android logo appears, and use the Volume keys to navigate to "Wipe cache partition" and confirm with the Power button

https://www.samsung.com/uk/support/mobile-devices/how-do-i-clear-the-cache-on-my-device/

[BandOfBrothers]

Hello 👋 @lucifer may 

I see you have tried most home troubleshooting steps as well as clearing the phone's System Partition Cache Files. 

If you haven't already please try https://www.samsung.com/uk/support/mobile-devices/how-to-start-my-galaxy-device-in-safe-mode/ 

When you factory reset did you set the phone back up with the back up you made 🤔 If so factory reset again but set the phone up manually just incase using the backup brings the issue with it. 

If all else fails and the troubleshooting steps don't help then use a Samsung Service Centre. 

If i can be of any further help please don't hesitate to ask  😎