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Problem with updating

(Topic created on: 08-01-2024 11:43 AM)
1801 Vaated

Mul on samuti see probleem

nedalamoury
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phone It happens when the installation does not complete after 25%. I tried the SmartSuits program on the computer and nothing happened is there a solution a32 5g
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8 REPLIES 8
nedalamoury
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Samsung A32 5g
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Patrick
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Hello good morning @nedalamoury ,

Do you have enough free internal memory? Can you still use the device or is it permanently stuck?

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nedalamoury
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Good morning, I have enough memory and I am still using the device, but the message says update error
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nedalamoury
First Poster
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And this message too IMG-20240108-WA0001_1000000808_1704716776.jpg
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nedalamoury
First Poster
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This is what happens 1704717000742.jpg1704717000743.jpg1704717000744.jpg
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Patrick
Samsung Members Star ★★★
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Thanks for the pictures. This is very anoying for sure 😑

How much internal storage is free?
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Patrick
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If nothing else works you can book an appointment with a servicecentre or send it in for repair > https://bit.ly/2jwV3SJ 
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Sahri
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This sounds similar to another topic where someone with a galaxy A54 also couldn't get past 25%. She went to a Samsung Service Center and the issue was fixed so visiting a Samsung Service Center will have the highest probability of getting this issue fixed.
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