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Problem with charging since updating software on my A04

(Topic created on: 05-03-2024 05:29 AM)
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G_Kav
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Hi there, 

 

Has anyone else had issues with charging/fast charging since updating their Samsung A04?

 

I updated my A04 last week to the latest software. One UI version 6.0 Baseband version A047fXXU6DXA2

Now I cannot use a Fast Charger and normal charging is taking up to 8hrs. The phone is unusable like this. 

Phone could charge to 100% in less than 2 hours before this. 

 

I have done all the Samsung troubleshooting tips apart from Master data reset, which I don't think I should have to do, to try to resolve this. 

Any advise would be appreciated. 

G

 

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2 REPLIES 2
BandOfBrothers
Samsung Members Star ★★
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Is one of the troubleshooting steps you've tried this @G_Kav 

Clear Cache Files from the phone's System Partition Section  > https://www.samsung.com/uk/support/mobile-devices/how-do-i-clear-the-cache-on-my-device/ You may need to insert your earphones or hook upto a powered On Laptop or use a Tv's USB Port to access the Clear Partition Section. This may help with lag or stutters as this clears the phone of old/unused or broken cache files.There is also a Repair Apps option in the Menu System too. 

If so then please send your feedback to Samsung via your Samsung Members App. 

If I can be of any further help then please don't hesitate to ask.  😎 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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Mogomotsi
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Same problem did you find help or solution 

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