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Broken content display since update One UI 6.0

(Topic created on: 05-03-2024 07:39 AM)
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emclarke
First Poster
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Since I updated the software on my A34 5G, I have constant issues with broken content being displayed. It happens on tables, lists, checkouts, product pages on ecomm sites where content is in a list or table. If Ileave the page for a few minutes nothing happens to correct it. If I refresh the page, sometimes that helps, but sometimes I can refresh multiple times and the content just gets jumbled in a different way. Anyone got any ideas on how to fix please? I've put the software version on a screenshot as can't copy/paste from settings. Grateful for any help as it's driving me mad and making my phone pretty unusable. Oh and yes I have rebooted. Twice 

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4 REPLIES 4
Robin999
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Does this happen on all websites? Does it still occur when using a different browser? Try clearing all cookie, site data, cache from your browser.
After the update did you wipe the phones cache partition, if not see link below.

https://www.samsung.com/uk/support/mobile-devices/how-do-i-clear-the-cache-on-my-device/

You will need to plug into a powered on pc or laptop or another working phone / tablet.
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emclarke
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Thanks for your message. I only really use chrome but I will check when I finish work tonight. If it is on multiple browsers, is it the same fix attempt, please?
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Robin999
Black Belt 
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Yes if still happening on all browsers then try wiping the cache partition. Good luck.
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Urrrrrghhh
First Poster
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I'm having the same problem with the brand new A34 I received last week. With both Chrome and Edge, content repeats,  overlaps and is pretty unreadable. Even the sign up page for the Samsung Community app was janky. I've tried wiping the cache partition but it hasn't fixed the issue. Zooming in and out with pinch gestures temporarily fixes each page. The issue doesn't seem to happen when I look at a browser in landscape orientation, but that's not very enjoyable. 

Anyone have additional advice?

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