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Original topic:

Possible Virus?

(Topic created on: 02/02/21 00:33)
KaraokeKeith
First Poster
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Galaxy A Series
So my A71 did an update 2 days ago and since then, everytime i unlock my phone there is a browser already open with lots of dodgy looking tabs already running. It was doing it all through Chrome so I disabled it. Now it continues to do it through Samsung Internet. It's telling me to install some cleaner app to prevent my phone from running slow. Looks like a virus to me. What do you think?

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2 REPLIES 2
Pugs1957
Superuser I
Superuser I
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Galaxy A Series
Definitely a scam. Do not download. Turn off your phone.You may need to hold the power button longer than usual. Restart in safe mode, tutorial here
https://www.verizon.com/support/knowledge-base-232534/
When in Safe Mode go to settings, apps, chrome and clear cache and data which you can find under storage. Restart phone.
Murphmrm
Navigator
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Galaxy A Series
also go into device care and run device protection which should detect and remove any malware. if you haven't done so already download virus protection such as Norton or Mcafee