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Mobile with Virus ( Galaxy A55 - SM-A426B )

(Topic created on: 01-04-2025 11:01 PM)
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Gostlander
First Poster
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Hello, My phone got a virus (I don't know how exactly)
What the virus does is the following:
- It does not allow you to connect to Wifi (but it does allow you to connect to mobile data)
- Constant restarts (it does not stop restarting as long as it cannot be used)
- to log in (e.g. Playstore) it just keeps loading, it doesn't let you log in as such

Methods I tried to solve it:

- Factory data reset
I installed the drivers and adb and fastboot to be able to do it from the pc
- I reinstalled a firmware from 0
(using Odin)

ALL THIS DIDN'T WORK

Please if anyone has any idea that I can do it I would appreciate it VERY much

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1 Solution


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Solution
arianwen27
Big Cheese
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If you've reinstalled with odin, are you sure it's a virus anymore? I'd say that's hardware failure. A virus shouldn't be able to persist a reset nevermind odin.

Something might be damaged causing wifi to break and crashes to occur.

Try just taking it to a samsung store. They have the official form of odin they can use if it really is a virus. Though it's sounding more like just damage now

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4 REPLIES 4
Solution
arianwen27
Big Cheese
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If you've reinstalled with odin, are you sure it's a virus anymore? I'd say that's hardware failure. A virus shouldn't be able to persist a reset nevermind odin.

Something might be damaged causing wifi to break and crashes to occur.

Try just taking it to a samsung store. They have the official form of odin they can use if it really is a virus. Though it's sounding more like just damage now
johnz237
Legend
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This sounds like a hardware issue, not a virus. My suggestion is to contact Samsung for a repair. Not the most useful response, but to me, the worthwhile one.

If it were a virus, an antivirus such as McAfee should immediately stop it—and especially a software reinstall would. But again, to me, this sounds like a hardware problem.
Piper123
Samsung Members Star ★
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Installing from odin carries risks and is generally not recommended on here.

Are you 100% certain that your new OS is the right region and came from a 100% reliable source?

If yes to both, it may be time to replace as Samsung Repairs won't touch it (due to installing unofficial software).
S24 Ultra
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Kyuuby69
Apprentice
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from wjay i know,virus will be gone by flashing the software,if problem still same,then is not software fault anymore

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