Pokemon go not compatible with device on Samsung A55

[JacenJ78]

Today I tried to play pokemon go on my Samsung A55 (Samsung store version) I don't cheat or spoof. I prefer the galaxy store to Google play. And it won't work had not compatible with device. Worked fine yesterday. I updated my account phone and app. Still same. Uninstalled and reinstalled and same thing. Device not compatible. Any help appreciated

[AndrewL]

@JacenJ78: Pokemon Go is compatible with devices running Android 6 or higher, and with 2GB RAM or higher, so your Galaxy A55 certainly meets the minimum technical requirements to run the game. What happens when you attempt to open the app i.e. do you get any error messages or notifications? Also, where did you purchase your Galaxy A55, and where are you currently based? 

As a troubleshooting step, please try uninstalling the app, and reinstalling it via the Google Play Store to see if this version runs any better for you. 

[JacenJ78]

The Google play store version works. But I want to know a reason the Samsung store version isn't. Whenen yesterday it was. I keep getting the device isn't compatible. I bought my phone from Samsung brand new. UK based. As said was working yesterday fine. And then today didn't. I updated the app. The phone. Restarted the phone. Uninstalled the app and reinstall and same issue. Google play store is working fine. But whys my galaxy store pokemon go app not working. Clearly there is a issue

[AndrewL]

@JacenJ78: As this is a third party app I am limited in the support that I can provide from this position. What I would suggest is reporting the problem you're having to the Developers directly via the email address below, to see if they're able to shed any light on what might be causing the Galaxy Store variant of the game to experience performance issues on your Galaxy A55.

support@nianticlabs.com