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Phone went from 15% and ticked down all the way to 1%

(Topic created on: 05-02-2024 12:11 AM)
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williamg209
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My a71 phone said 15% so I grabbed my charger and when I plugged it in it said 5% then kept going down every second or so to 1% I thought it was going to die but it started charging when it went down to 1%, what a weird bug
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AtshaamY
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Hey @williamg209.

This does seem rather strange. Just make sure that you're using a genuine Samsung charger. Also, make sure that your phone's software is updated (Settings > Software update > Download and install). Then, give your phone a quick restart.

 

AtshaamY

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williamg209
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The a71 is discontinued so no more updates, I'm using a Samsung charger and a proper usb c cable, it's a ugreen one
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