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Phone keeps calling emergency services

(Topic created on: 18-09-2023 04:16 PM)
2666 Views
Bazbaz
Student
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My phone keeps ringing the emergency services when my phone is in my pocket. How can I stop this from happening?
8 REPLIES 8
Badger42
Helping Hand
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Thomasalive07
Navigator
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Ha me and you had the same issue earlier. 🤣
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JAMES4578
Samsung Members Star ★★
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Hi @Bazbaz Do you have Accidental Touch protection switched on? check Settings-Display-Accidental Touch Protection. You could also check that you do not any Smart Lock settings activated https://www.samsung.com/uk/support/mobile-devices/what-is-smart-lock-and-how-do-i-use-it/
However if you find this is not reliable you can turn off SOS dialing as shown in the link above.

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.


Bazbaz
Student
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Yeah I've always had accidental touch turned on and it still dials the emergency services. I've tried the timer dialing emergency number thing, so hopefully that'll work
Neo001
Legend
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In addition to adding a countdown, also change the number to something random.

pukisCatos
Voyager
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Turn off always on display and double tap to turn on screen. I did personally accidentally called 999 today few timws so had to take this action now to stop it
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pukisCatos
Voyager
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Turn off always on display and double tap to turn on screen. I did personally accidentally called 999 today few timws so had to take this action now to stop it
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pukisCatos
Voyager
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This doesn't do anything. Follow my advice below
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