Phone Galaxy A 01 core settings app

[Tony331]

When I press the button on my setting app the message comes up (settings keep stopping ) so I can’t enter my settings could anyone please help I did take it to the phone shop and he took it back to factory setting and it worked for a few hours then it when faulty again took out the sim and replace it back again but did not solve the problem can anyone help please 👍?????

[BandOfBrothers]

Can you try these two generic troubleshooting guides @Tony331 

But if these don't work along with the factory reset then ask the source you purchased it from for a swap out.

• Https://www.samsung.com/uk/support/mobile-devices/how-do-i-clear-the-cache-on-my-device/ You may need to hook up to a Computer or insert your earphones to enter into recovery mode. 
• Https://www.samsung.com/uk/support/mobile-devices/how-to-start-my-galaxy-device-in-safe-mode/ will help to highlight if an app or theme etc is potentially causing issues. 

[lee725]

Sorry. I have no solution but I have within the past 2 weeks  had exactly the same problem. Nobody seems able to help, even Samsung.

[DannyT]

Hey there, @Tony331 & @lee725 . Did you try @BandOfBrothers solution? Clearing the cache partition should resolve this. 

If you're still having issues after trying this, let us know and we'll run through some other steps.