18-10-2021 06:27 AM
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Ordered an A52s and used my Google Pixel as a trade-in discount. The A52s arrived a week early but keep getting texts about sending in the Pixel and referring to an returns/trade in e-mail. Had no trade-in details via email (have checked spam folder) and no returns pack via post.
Anyone know the best way of sorting this out please?

18-10-2021
10:45 AM
- last edited
18-03-2025
05:06 PM
by
Matthew C
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@aliC7: I'm sorry to hear that you haven't received your pre-paid, returns packaging. In order to chase this up, please reach out to the Shop Team on , or contact the Trade In Team directly on 0333 207 9676 or helpdesk@samsungrecycle.co.uk
I hope this helps.
