14-01-2023 11:46 PM in
Galaxy A SeriesI have an A71 5G that did an update. No my messages are stuck in chat mode. Everything I have read says there is an option under settings to disable. There used to be, but it's not longer there. I have reached out to customer support at Samsung twice, which was useless. The last one just kept scrolling through my pages of apps.
Has anyone had this issue?
I need back to my SMS and out of chat mode.
14-01-2023 11:50 PM - last edited 15-01-2023 03:48 PM ) in
Galaxy A Series15-01-2023 10:43 AM in
Galaxy A Series@Tina2843: Can you try swiping up from your Home screen and heading to Settings > Connections > More connection settings > Rich Communications, and toggling this option off if it's active? Now, open the Messages app > Tap the 3 dots in the top right > Settings > Chat settings > Chat features > Off > Default message type > Text or multimedia. Let me know if this helps.