Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

No disable chat option

(Topic created on: 14-01-2023 11:50 PM)
1125 Views
Tina2843
First Poster
Options

I have an A71 5G that did an update.  No my messages are stuck in chat mode.  Everything I have read says there is an option under settings to disable.  There used to be, but it's not longer there.  I have reached out to customer support at Samsung twice, which was useless.  The last one just kept scrolling through my pages of apps.  

Has anyone had this issue?  

I need back to my SMS and out of chat mode.

 

 

0 Likes
2 REPLIES 2
-Robot-
Samsung Members Star ★
Options
Rcs messaging only turns on if the server and recipient has rcs enabled otherwise messages go via regular sms

What's the issue with RCS messaging, it's hardly noticeable tbh
AndrewL
Moderator
Moderator
Options

@Tina2843: Can you try swiping up from your Home screen and heading to Settings > Connections > More connection settings > Rich Communications, and toggling this option off if it's active? Now, open the Messages app > Tap the 3 dots in the top right > Settings > Chat settings > Chat features > Off > Default message type > Text or multimedia. Let me know if this helps. 

0 Likes