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My Samsung A54 5G doesn't super-fast charge anymore

(Topic created on: 14-01-2025 10:43 PM)
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I have this problem too (1)

The_bee_0087
Apprentice
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It started with 'Clean your USB port for moisture' (I don't remember the exact wording). Then came 'check your USB Cable'. Now it doesn't super fast anymore. It takes more than 2 hours to charge. Kindly help 
5 REPLIES 5
arianwen27
Big Cheese
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Have you tried using a different cable and charge brick? If any charge brick that supports usb pd 3.0/3.1 with PPS will trigger super fast charging as long as its around 30w or more. Or an official charger. A faulty charger and cable is cheaper than a faulty phone, so I'd aim there first. Or if you have another Samsung phone with super fast charging, try seeing if that works fine on your charger, if it doesn't, you know it's a faulty charger or cable
BandOfBrothers
Samsung Members Star ★★
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Hello 👋 @The_bee_0087 

Please do try the excellent suggestions made by @arianwen27  👍

You could also try if necessary > Usb reset.

Settings > Apps > Tap the 3 lines with the downward facing arrow, to the right of 'Your apps' > Show system apps (toggle this on) > OK > Scroll down, and tap on 'USBSettings' > Storage > Clear cache > Clear data, then restart your device. 

A diagnostic tool 🔧 can be found in your Samsung Members App to see if that highlights anything. 

Ultimately a Samsung Service Centre or Samsung Experience Store can assess your phone if necessary https://www.samsung.com/uk/support/repair/ 


Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

The_bee_0087
Apprentice
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I have used two other fast chargers without success
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The_bee_0087
Apprentice
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Thanks. I will try this and revert
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Sultan haider
First Poster
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Thank you for the advise, I've tried the below steps and it worked out.

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