el 25-06-2024 07:28 PM
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el 25-06-2024 08:44 PM
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@jeny1990: Are the songs visible in My Files > Audio files? If so, press and hold on one of the songs, tap the 3 dots in the bottom right, select 'Open with', then choose from the available apps. If you don't have a compatible media player installed on your Galaxy A35, then please explore your options via the Google Play Store.
el 25-06-2024 09:21 PM
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Hi @jeny1990 Are you using Samsung Music and which types of music files are you trying to play.
It will depend which type of files they are, due to changes in codec support policy WMA/WMV codecs are no longer supported in new products from 2021 onwards.
Samsung Music natively supports these file types: mp3, m4a, mp4, 3gp, 3ga, ogg, oga, aac, and flac.
See some information here https://www.samsung.com/Files on Samsung Phone Not Recognised
However a number of apps such as Poweramp will play a wider variety, VLC for instance is another option. A review of other apps here https://www.androidauthority.com/best-music-player-apps-for-android
I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.
el 25-06-2024 09:29 PM
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