Hi there, my A71 had the recent 3.1 + 11 update go in and now has an issue where I can no longer use mobile data properly.
On WIFI everything works fine, but off WIFI I have no internet connection, Chrome can't load pages, other (non-Google) Apps open but can't load any information etc. The only thing that does still work is Facebook Messenger for some reason. My phone still shows I'm connected to my network (Three) 4G+ and plenty of signal etc.
Is there anything obvious I'm missing that would cause this or be a fix?
As far as I can tell the APN settings are as expected with Three, the only difference being the APN Type line listing 'default,supl,mms,xcap,email' as opposed to reading 'internet + mms' which is what guides online show. However I can't actually edit this type line and if I try and add another APN with those settings the phone won't allow me to change to that one, I'm assuming because of the default clause in the existing APN.
Not as far as I can tell, symptoms don't seem to match. On WIFI everything works just fine, off and apps will load but they don't crash, just state that there's no internet connection / won't load any content, state that you're offline etc.
Everything shy of a factory reset so far with no changes unfortunately.