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Original topic:

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(Topic created on: 23-05-2021 10:38 AM)
United1
Apprentice
Options
Galaxy A Series
Does anyone know why I would not be able to receive messages from my contacts on my new Galaxy A52
6 REPLIES 6
GeminiJane
Apprentice
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Galaxy A Series
When you say you are not receiving messages. Do you mean you are actually not receiving them or not receiving a notification that you have a message?
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United1
Apprentice
Options
Galaxy A Series
Not receiving at all?
BandOfBrothers
Superuser II
Superuser II
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Galaxy A Series

Is this from all your contacts or some of them @United1 

Check that none have been blocked in your phone and that the sender hasn't blocked you.

Does this happen everywhere or when your in a certain place like home  ?

Check your Network's masts.

Is this both on normal texts or multimedia messages too ?

Check your messaging centre number is correct on the phone.

Try taking the sim card out and give the chip a gentle wipe and reinsert.

If you can as a process of elimination try your sim card in another phone and then see what happens.

Try another sim card in your phone.

Reset your network settings on your phone which may help.

I wish you all the best with this. 


Current Phone > Samsung Z Fold³ 5G.

United1
Apprentice
Options
Galaxy A Series
Thanks I'll try all of those
GeminiJane
Apprentice
Options
Galaxy A Series
Did you try resetting your phone. Sometimes that works.
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United1
Apprentice
Options
Galaxy A Series
Yeah thanks for that I did try doing that but I still have the same issue
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