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Is it not possible to factory reset without having to enter your samsung account password?

(Topic created on: 15-01-2025 05:07 AM)
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Members_OlPxber
First Poster
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I have an A55. I noticed that when doing a factory reset from the settings page, the One UI gives you a prompt to enter your PIN, then after you press delete, it then asks for your Samsung account password before it actually lets you do the factory reset. For me this simply adds an extra unwanted step. I use complex passwords, so to actually do a factory reset I have to log into my password manager and then copy and paste the password. I'd like to be able to do a reset just by entering my PIN or fingerprint. Is this not possible with One UI? Can't I just remove my Samsung account from the phone completely?

2 REPLIES 2
arianwen27
Helping Hand
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If you remove your Samsung account or never add one, you won't get that. It's just an extra thing to stop malicious resets. If a samsung account is already on, not aware of a way past the password other than remove the account. Out of interest, why are you resetting your phone so much that this is an issue? Resets tend to be done when selling or getting a new phone. Not an issue, just curious

Oh and fingerprint won't be allowed as that's not very secure compared to your password. It IS secure, but a password is deemed better
BandOfBrothers
Samsung Members Star ★★
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Hello @Members_OlPxber and may I extend a Warm Welcome to the Samsung Community Forum 👋 

What you broach is all about protecting the phone and it's contents , with verifications and Biometrics. 

Samsung Official Link > https://www.samsung.com/uk/support/mobile-devices/how-do-i-perform-factory-reset-on-my-mobile-device... 

If you perform a forum search you may find existing threads with some further help or guidence within.  

i.e https://eu.community.samsung.com/t5/galaxy-a-series/setup-and-use-without-using-samsung-account. 

The only other option would be a Samsung Service Centre or Samsung Experience Store with proof of putchase. 

If i can be of any further help please don't hesitate to ask  😎 


Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "