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Incoming calls listed as private numbers

(Topic created on: 25-08-2021 06:03 AM)
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morour
Student
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All my incoming calls are listed as private numbers even if i have the contact saved on my phone. When i open my settings show caller information is on. Any ideas?
9 REPLIES 9
Mitzzz999
Hotshot
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Does it still happen after a phone restart? Have you recently upgraded or changed networks?
BandOfBrothers
Samsung Members Star ★★
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Hi @morour 

 

I'd start with contacting your Network's Customer Support Team and ask them about your Your Caller Line Identification Settings which may need to be activated. 

 

Also try.

  • Launch Phone App.
  • Tap on the 3 little dots in the top right hand corner.
  • Tap on Settings.
  • Tap on Other Call Settings.
  • Toggle on Show Caller Information.


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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Dollyyy
Student
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Same problem happiness with my phone from yesterday
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Wavytallman
Journeyman
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I'm currently having the same problem on my phone Samsung Galaxy s10e
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morour
Student
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Hi all, yes still happens after a restart and I've tried altering the settings. Will need to give them a call I think.
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Incoming calls
First Poster
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Hi, did u receive any solution of it, I am also face the same problem with my one of sim ,other network is displaying calls fine.

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Alamin143
First Poster
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Anyone know how can i see privete number on my Phone??
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sanaali444
First Poster
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I have no idea i want to know the same
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AndrewL
Moderator
Moderator
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@sanaali444: While this won't necessarily work for all unknown/private numbers, I recommend heading to the Phone app > Tap the 3 dots in the top right > Settings > Caller Id and spam protection, and toggle this on. This features uses Hiya to identify callers who aren't on your contacts list, so might go some way to resolving your issue. 

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