(HELP) a 0 appear in the beggining of the number i call.

[dre707ferreira]

Good morning.

I have a problem with the Galaxy A15 4G (2023)

I changed my operator to a new SIM card, I backed up the contacts I had on the old card to the new one, but a strange error occurs when I make calls specifically to a number and that number to me.

If i call my daughter, the number 0 will appear before the number i have and therefore the name or contact photo will not appear, as if it were another number and not hers.

The same happens if she calls me, a 0 appears before her incoming call number and the contact's name and profile photo do not appear

This only occurs between my number and hers, the other numbers when calling me or i call others or SMS them, do not appear with 0 behind.

I've already deleted the contact, created a new one, etc., but that 0 always appears at the beginning of her number whether in calls or SMS.

EDIT: solved, was the carrier/network issue not phone. 

[lminvti]

Hi there 👋, and welcome.
Just to clarify is the 0 number appears let's say 0 +447.... or it's just 07..... or 0 07.... ? Is it extra 0 in format of 07 or any mentioned above?

[dre707ferreira]

the extra 0 appearing like an extra number, not as part of country number, here the numbers of mobile phones start with 9, like 93xxxxxxx, excluding the country number wich inside my country is unecessary we memorize the numbers only without country code behind them.

but thats not this case, is like i have the number saved as 93xxxxxxx with name and photo, but when i call it, it shows 093xxxxxxx (the extra 0 in the begining), and not show name or photo of the contact.

not related to country code or anithing, the other numbers i call is normal, startimng and showing as 93xxxxxxx.