One ui 5.1

[LiLo82]

Has anybody with the a15 5g got one ui 6.1 mine is still on 6.0 was wondering if anyone knew when update is due thanks

[Piper123]

Hey there and welcome to the Samsung UK and EU Community Customer to Customer Forum

The A15 5G was released in the UK in December 2023.

It has already been updated to One UI6 so it should be available for you to download.

Settings
Software Update
Download and Install

If this doesn't work, may I please ask where you got your device from?

[lminvti]

Hi there 👋, and welcome.
Some users on here reported that they received update few months ago, it was firstly released to US market specific carrier locked A15 5G models later was released to unlocked ones its budget phone and you supposed to get updates quarterly like tablets my suggestion is to wait a bit also you can read a bit more on here :
https://www.google.com/amp/s/www.sammyfans.com/2024/03/05/samsung-reveals-list-of-monthly-quarterly-...

[LiLo82]

I got it from Amazon it was unlocked it currently says one ui 6.0

[LiLo82]

Ok thanks

[lminvti · Accepted solution]

You can try to update with you PC using smart switch, link on how to do it:
https://www.samsung.com/ae/support/mobile-devices/how-to-update-software-using-smart-switch/#:~:text....

[Piper123]

If you got it from Amazon, it may not be a UK model.

As @Iminvti has suggested, please try via SmartSwitch.

If that doesn't work, can you please advise the CSC code from the device? UK devices are EUX

[LiLo82]

How do I find this code please

[Piper123]

Settings
About Phone
Software Information
Service Provider Software Information

[lminvti]

Should be like @Piper123 mentioned in there and look like this.