01-09-2022 11:55 AM
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My power button is dead and it is now power off. The phone is now fully charge. I want to use recovery mode to restart the phone. I have tried volume down button or charge it to pc. None of these help me open the recovery mode. Can anyone help me pls?

01-09-2022 04:00 PM
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@H0h0h0: In order to enter Recovery Mode, you will need to connect to a home computer via USB, then press and hold the Volume Up and Power buttons together until the Samsung logo appears on screen, then release. If the Power button is not functional then sadly it won't be possible to complete the steps outlined above. In this instance, please visit samsung.com > Scroll to the bottom of the page > Contact us, and get in touch via your preferred channel, and an advisor will be able to arrange for the phone to be inspected by an engineer under warranty.
