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Home WIFI not connecting on A12

(Topic created on: 23-02-2023 08:43 AM)
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Ger1410
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Hi, I am unable to connect to my home WiFi on my A12. I have tried all the solutions I found here, auto connect, soft reset, network settings, forgetting network, and even full factory reset. My ISP has even sent replacement router but to no avail. The only way I can get it to connect is by turning router off for period and restarting but I have to do that every time I come back to the house. Is there anything to resolve this please 
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6 REPLIES 6
MNas04
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Does this happen to your devices such as tablet, laptop just wondering
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Ger1410
First Poster
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Other devices are connecting to home WiFi with no issues. The strange thing is my phone connects to all other WiFi when I'm in other places. I just can't figure out if it's an issue with some setting on the phone or my home WiFi
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MNas04
Helping Hand
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OK. Have you tried reset network setting. If you head over to settings, general management > General Management > reset then click reset network setting. This would then require you to reconnect to your wifi
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Ger1410
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Yeah...tried that without success. Many thanks for the suggestion. Its a real baffler but I'm still hoping that something will work.
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MNas04
Helping Hand
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No worries 👍. Have you tried submitting a error report to samsung
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Ger1410
First Poster
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Thanks again for getting back to me. I sent error report when I started this topic but haven't heard back yet.
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