17-11-2021 12:36 AM in
Hi hi! I had to make a new account just to ask this, my Samsung A11 has not been charging,I tried all methods likeholding down onto the power button, unplugging it then plugging it again, etc.
I don’t know what’s going on with my phone? If someone could help I’d really appreciate it!
17-11-2021 12:46 AM in
17-11-2021 05:32 AM - last edited 17-11-2021 05:34 AM
Please try another cable and brick if you can as yours may have failed.
Also by using a torch take a look in the charging port to see if lint / debris has built up in there which maybe hindering the connection for charging.
Do use a Samsung Experience Store / Samsung Service Centre for support but not just any local repair shop as work carried out by an unauthorised engineer can void your 2 year manufacturing warranty.
Daily Driver > Samsung Galaxy s²³ Ultra 512Gb in Phantom Black.
The advice I offer is my own and does not represent Samsung’s position.
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