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(Topic created on: 16-11-2021 08:04 PM)
jancat
First Poster
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Galaxy A Series
Just got new phone a52s but unable to receive texts. Any ideas how I solve this?
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3 REPLIES 3
xSteveuk
Black Belt 
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Galaxy A Series
Hi,
Try clearing the Messages app cache and data
And restart phone
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AndrewL
Moderator
Moderator
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Galaxy A Series

@jancat: If the issue is only affecting certain contacts, then please open the Messages app > Tap the 3 dots in the top right > Settings > Block Numbers and Messages > Block numbers, and remove any relevant contact numbers from here. Tap the Back button to return to the Messages settings screen > More Settings > Text Messages, and make sure that there is a number populated in the Message Centre field > Back > Delete Old Messages On. If the messages contain pictures or emojis then try enabling Mobile Data by swiping from the top of the screen to the bottom > Mobile Data, to see if this helps.

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jancat
First Poster
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Galaxy A Series
Thanks but still not working!!
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