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HELP! My phone got run over by a 4X4...

(Topic created on: 27-03-2021 09:44 PM)
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Zarb Kortan
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HI

So my A51 got run over by a 4x4 the other day and the screen is completely smashed...the phone is still 'working', but the screen is dead...How can i access all my data that is still on the phone? I have searched for various answers on the interweb but can't find one specific to this issue which is...

that the screen is completely smashed and dead therefore

I can't unlock the phone using my pin which means

that if i connect it to a pc it won't show up in explorer because its locked...

i feel like i am going round in circles and getting more and more frustrated!

Any help would be really appreciated

ZARB

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12 REPLIES 12
Jaz04
Explorer
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Get the screen repaired or try simulate secondary display
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Pugs1957
Samsung Members Star ★
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You can unlock it using Find my mobile and then backup
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Zarb Kortan
First Poster
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Hi I've bought a new handset, i just want to get the data off the old phone...

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Zarb Kortan
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Yeah I have tried this but I can't register my phone because I can't access the screen blah blah blah!

 

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Jaz04
Explorer
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Maybe try taking it to one of those tech shops that promise data recovery. Be equipt with a USB drive and leave it with them for a few days
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Jaz04
Explorer
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I wouldn't mind having the broken phone once you have extracted the data if you are going to dispose of it
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skandigraun
Explorer
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What do you mean by "dead"? Is it completely black and unresponsive? Or does it display picture, but no touch?  If the latter, connect a USB mouse. It will let you access all screen functions.

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Anonymous User
Not applicable
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If you could still see the screen despite the phone being smashed, try to purchase a USB OTG cable and connect a keyboard or mouse in order navigate through the system.
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