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help help my fone wont let me ring out no ringing in n no messages are sent

(Topic created on: 14-01-2021 08:02 PM)
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Debor
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Sorry got mixed up with the title my galaxy J series has suddenly stopped me from making a call or receiving a call but can use messenger but no messages are being sent or recieved help help the other nite I was aving a look round my fone I cant really understand all they do not techy minded n I've obviously touched something but ave no idea wot for 3 days I've treated I've trawled round my fone n settings n looked at everything over n over till I fedl mad I cannot sort it out can someone please help me this is crazy
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Big Cheese
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have you enabled mobile data??
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AndrewL
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@Debor

To troubleshoot the issue please open the Phone app > Tap the 3 dots in the top right > Settings > Supplementary Services > Call Barring > Voice Call, and make sure that all options here are toggled off, especially 'All Incoming Calls' and 'All Outgoing Calls'. Tap the back button > Call Forwarding > Voice Call, and make sure that all the options here are toggled off. Now, head to Settings > Connections > Flight Mode, and toggle this off if it is enabled.

 

If the issue persists, please remove your SIM, give the gold contacts a rub, and put it back to see if this helps. If the issue is only affecting certain contacts, please open the Contacts app, select an affected contact, tap the 3 dots in the top right, and select Unblock Contact, if applicable. I also recommend reaching out to your network provider to see if there are any restrictions on your account, or to the service in your current area. 

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Debor
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Thanks so much I'm to tired now to do it and concentrate will be up early n will try n sort it out Thank
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