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Original topic:

green lines on screen

(Topic created on: 01-09-2020 10:46 PM)
Members_77aQOtd
First Poster
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Galaxy A Series
Since yesterday my phone has been flashing green on and off. Sometimes with lines on the screen. My phone is two months old and has not been dropped at all. Is this a bug and can it be fixed?
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1 REPLY 1
BandOfBrothers
Superuser II
Superuser II
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Galaxy A Series

Hi @Members_77aQOtd 

 

Please consider going over to your dial pad and type in *#0*#, this will bring up a number of tests to try.

One is a series of coloured panels to switch between.

 

Also consider putting the phone into Safe Mode which disables downloaded apps but leaves the stock ones working and then see what happens.

 

If they don't help then seek support from a Samsung Experience Store or Samsung Service Centre.

 

 




Current Phone ~

Samsung Note 20 Ultra 5G SM-N9860_256Gb SnapDragon 865+

Samsung One Ui 3.1/ Android 11.

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