23-12-2024 07:36 AM
Anyone have issue with screen cracking out of no where. I've had this phone since May 24 does have a rubber/plastic case which the phone has never been dropped. Just watching videos heard it hair line crack diagonally. Only thing I can think of as it's cold here at 22 degrees Fahrenheit and been back inside for about 2 hours.
23-12-2024 10:08 AM
Hello @Brandino1
It's possible the phone had a hairline crack / manufacturing flaw you couldn't see.
The phone will have tolerance levels i.e Support/galaxy-battery/care-and-maintenance.
I would suggest to let a Samsung Service Centre have hands on to assess the phone.
If i can be of any further help please don't hesitate to ask 😎
Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "