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Galaxy a54 restarts multiple times a day

(Topic created on: 26-03-2023 07:07 PM)
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Neo995
Apprentice
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I bought the new a54, it's unlocked and the phone restarts multiple time through the day (3-4 times/day) , I already did a factory reset, but Nothing changed. The optimisation is turned off. 

Could you please direct me to a solution? 

 new a54 user's do you face similar issues?

Thanks.
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15 REPLIES 15
CarlH
Moderator
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Hi @Neo995 . Are there any software updates available? Check by heading into Settings > Software update > Download and install. 

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Neo995
Apprentice
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updated to February 2023, but Still restarts at same rate
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CarlH
Moderator
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Are you running any particular apps when this occurs? 

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Members_st1VyuD
First Poster
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@Neo995 

Did you solve the problem?
I've got the same problem. My Samung A54 makes 1-5 restarts a day.
I have no idea. I deleted so many apps, it occurs on different times (but never at night). Sometimes in my pocket, sometimes when it's on a table.

Optimation also turned off.

Any solutions?

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Members_st1VyuD
First Poster
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Does no one has any solutions?

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Neo995
Apprentice
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No solution, must change the phone. I switched to another a54. Now there is no more issues. I think certain devices are affected.
Sardar Rowais
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Did you claim the warranty? Are they gonna replace the device or just fix the issue? I am facing the same issue and few more on my a54 and thinking of getting it checked by Samsung. 

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Phoenix36za
First Poster
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Same issue here. Just randomly reboots, it rebooted twice in a space of 15min. I also noticed that my Bluetooth just started randomly disconnecting as well in the last 3 months. I make use of my watch, buds and handsfree often. 

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mfhussain
First Poster
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Same even my A54 restarts 2 to 3 times just after noon every day.

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