14-04-2023 02:12 PM
14-04-2023 03:30 PM
Hi @Anonymous User ,
I would love to help you getting this sorted. may I ask if this is only affecting phone calls? Do the same thing happens if you use a Messaging app like WhatsApp to make the call?
I would also like you to run the following test to see if there is anything wrong with your A52s 5G microphone: launch the Samsung Members app> Support> Phone diagnostics> Mic> Follow the steps listed on the screen and let me know the results here.
14-04-2023 05:57 PM
14-04-2023 06:26 PM
That means that this is not a hardware issue @Anonymous User . Do this apply to all calls and contacts or some particular ones? Is the coverage good in your area when the issue appears?
14-04-2023 07:15 PM
14-04-2023 07:26 PM
14-04-2023 08:00 PM
16-04-2023 01:08 PM
22-04-2023 07:35 PM